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PRODUCTION PROCESS
Orders are automatically sent into production so please be sure when placing your order that everything is correct. Changing your order might not be possible depending on where it is in the production queue. We make all of our backdrops, floor drops, and senior drapes to order, so please allow for the following production timeline:

Vinyl backdrops: 7-10 business days
Canvas backdrops: 7-10 business days
Lightweight backdrops: 7-10 business days
Heavyweight backdrops: 7-10 business days
Diamond Cloth: 7-10 business days
Floor Drops: 7-10 business days
Senior Drapes: 7-10 business days

We make every effort to get your merchandise to you as soon as possible, however, quality workmanship takes time, so please be patient.

SHIPPING POLICY
We ship packages out Monday through Friday. Orders are not shipped on weekends or holidays. Please keep this in mind when ordering. Once your order is ready to leave our warehouse, we will make the label and an email with the USPS tracking will be sent to you. WE DO NOT MAKE LABELS BEFORE YOUR ORDER IS READY.

We ship with USPS Priority shipping, which usually delivers in about 3-5 days once picked up. Shipping times are not guaranteed, and we are not responsible for any delays with USPS.

Please be aware that ordered items may arrive in separate boxes depending on the items.

SHIPPING RATES
Shipping is free if your order is over $99 after discounts and credits. This excludes international orders. All orders under $99 will have a $12 shipping fee added at checkout. Please note, this is the cheapest shipping we can manage, as most orders are actually more to ship.

International orders may be subject to extra shipping charges due to size and weight of packages, and we reserve the right to send an invoice for the difference of shipping if there is a cost difference.

We are not responsible for customs, duty, or tariff fees imposed at international borders. We are not able to change the classification of products.